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Orders will be processed within 48 hours on business days. Once the order has been shipped, a shipping confirmation email will be sent to your email address. We use FedEx for transportation. Please allow 2-7 business days for the shipment to reach your specified location. Pre-order orders will have the estimated shipping date indicated on the product page. Any delivery dates provided by QRONGE are estimated dates.

However, state regulations vary, so the best advice is to check out your local DMV site and double-check the licensing requirements in your region before you shop for an electric bike. Click here to learn about the regulations related to electric bikes.

Electric bikes arrive partially assembled and require a few additional steps to complete the assembly. Please carefully watch the assembly tutorial or refer to the electric bike user manual for installation instructions. Assembly Tutorial.