QRONGE Values Your Privacy

This Privacy Policy describes how www.QRONGE.com ("the website" or "we") collects, uses, and discloses your personal information when you visit the website or make purchases from it.

Consent

By accessing this website, registering with QRONGE, creating a user profile on the QRONGE website, or submitting information to QRONGE, you consent to this Privacy Policy and the collection and use of information as described below. We will provide notifications and seek your consent at different stages of information collection. If you do not agree with our policies and practices, you may not be able to access certain parts of the website or benefit from it.

Scope

Please note that this Privacy Policy applies to the information we collect:

When you visit the website.

When you submit information to us on the website.

When you create or use a user profile on the website.

When we communicate with you through email and other communication channels.

Through service providers that collaborate with us to provide services.

In any other way during your use of our services. 

How We Collect Your Information

When you interact with our services, we collect personal information. Personal information refers to any information that is related to you, identifies your personal identity, or can be used to identify you. The types of personal information we may collect include information you provide to us and information collected automatically. We may also collect additional information if you contact us for customer support.

Information We Collect

Data you provide : We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

Data about the use of our services and products: When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.

We take reasonable measures to ensure that we only request the information necessary for the purposes listed in "How We Use Your Information". We also take steps to ensure that your contact information is accurate, complete, up-to-date, and reliable. We only collect and process your personal information in the following cases:

With your explicit consent.

When we have a legitimate interest in collecting and processing data for our direct marketing purposes, or when required or permitted by law.

We may periodically supplement the personal information we collect from you with aggregated information about you or others that we obtain from companies with whom we have marketing or other business relationships. Under this Privacy Policy, any aggregated information linked to or linkable to your personal information will be treated by us as personal information.

Children Under 16: This website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at the following address to request deletion: www.QRONGE.com. 

Use OF Cookies

This website uses cookies to better the user’s experience while visiting the website. A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website. This website uses a cookie control system allowing the user to the website to confirm the use of cookies on their computer/device.

In general, we use first-party and third-party session and persistent cookies. The cookies we set are called "first-party cookies," and the cookies set by our service providers are called "third-party cookies." Session cookies are temporary cookies that remain on your device until you close your web browser. Many session cookies are essential for the proper functioning of our website as they typically allow you to move around our website and use our features. Persistent cookies remain on your device until you close your browser or manually delete them (the length of time a cookie remains on your device depends on the specific cookie's duration or "lifetime" and your browser settings). Persistent cookies help us identify you as an existing user of our website, so you can easily and conveniently return to our website or interact with our services without having to log in again. Additionally, persistent cookies can help us identify you when you view resources belonging to our website (such as advertisements) from other websites or applications and help us record information about your browsing habits during the lifetime of the persistent cookie. 

How We Use Your Information

We use your personal information for the purposes described during collection and manage the internal operations and security of our website according to this privacy statement. We may also use your personal information for analysis and direct marketing purposes, including:
Regularly sending you emails and newsletters.
Confirming, sending, and tracking your orders, subscriptions, or registrations.
Communicating with you regarding information about your orders, subscriptions, or registrations.
Responding to customer inquiries.
Sending you surveys and other communications.
Analyzing preferences, trends, and statistical data.
Notifying you of our new products, services, and offers.
Providing you with information about QRONGE and related to QRONGE.

We will only contact you in a manner compatible with the communication preferences you have chosen. However, even if you choose not to receive our marketing information, we may still need to contact you to address specific issues related to the services you have requested. 

Other Ways We May Use Your Information

In addition to the specific purposes mentioned above, we may use the information we collect about you or that you provide to us, including any personal information, for the following purposes:
Displaying our website and its content to you.
Providing you with the information, products, or services you request from us.
Allowing you to participate in interactive features on our website or notifying you of changes to our website or any products or services we offer through the website.
Providing you with additional information from QRONGE or affiliated companies or organizations.
Protecting your privacy and enforcing this privacy statement.
Identifying and contacting individuals or entities that may cause harm to you, QRONGE, or others, or taking legal action against them if necessary.
Achieving any other purpose for which you provided the information.
Analyzing preferences, trends, and statistical data.
Protecting our rights and property.
Complying with legal requirements, regulations, legal processes, or court orders.
Any other purpose for which you have given consent. 

Accessing Your Information

Except as described in this privacy statement, we do not share, sell, rent, or transfer your personal information. QRONGE employees who have been trained and comply with our internal policies regarding the handling of personal information may access your information to assist you in exercising your legal rights regarding personal information.

Service providers may also access your personal information when providing services. However, we require all service providers to maintain commercially reasonable confidentiality standards to ensure the security of your personal information.

We allow some service providers to collect and analyze certain information (such as clickstream information, browser type, time and date, and subjects clicked or scrolled) to assist us in behavioral advertising when you visit our website. These service providers typically use cookies or third-party web beacons to collect this information. You can find more information about opting out of behavioral advertising by visiting the following addresses:www.networkadvertising.org/choices or www.aboutads.info/choices/ . 

Disclosure of your information

Fulfillment of legal obligations:

Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

For the purpose of reasonable implementation or application of this article:
We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Legal Compliance and Security or Protect Other Rights:

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. 

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 16 has provided us with personal data.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Safety

QRONGE's policy is to keep your personal information completely confidential. We employ commercially appropriate and reasonable security measures both online and offline to maintain the security, confidentiality, and integrity of the information we collect about you. We take physical, electronic, and procedural security measures to protect your non-public personal information. We update and test our technology to enhance the protection of your information and ensure its integrity.

We educate our employees on the importance of confidentiality and customer privacy through standard operating procedures and specialized training programs. We enforce employee privacy practices through appropriate disciplinary measures.

Please note that data transmission over the internet is not 100% secure. While we take reasonable measures to protect your personal information, we cannot guarantee that unauthorized third parties will not breach these measures or use non-public personal information for improper purposes. We are not responsible for circumventing any privacy settings or security measures contained on this website or the actions of third parties. The security of your information also depends on you, and you are responsible for keeping your password confidential. Also, remember to log out of your account and close the browser window after completing your visit. This is to ensure that others cannot access your account, especially when you are using a shared computer or a computer in a public place. All internet users should be mindful of how they handle and disclose their personal information.

Please refer to the Federal Trade Commission website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information on how to help protect yourself against identity theft. 

Third-Party Websites and Advertisements

This privacy statement applies only to the information collected by QRONGE. We may provide links to third-party websites as a service to users on our website, but we cannot control the privacy and data collection, use, and disclosure practices of third-party websites, and we are not responsible for them. When you click on links that take you to external websites, you will be bound by their privacy policies and practices, not ours. We encourage you to review and understand the privacy policies of such websites before providing any information to them.

Third-party advertisers or ad networks may use cookies or other technologies on our website for various purposes, including measuring the effectiveness of their advertisements and analyzing and personalizing the advertisements or other content provided to you. We cannot control the privacy and data collection, use, and disclosure practices of such third-party websites, and their privacy policies may differ from ours. Therefore, we encourage you to review and understand the privacy policies of such websites before providing any information to them. 

Control Your Personal Information

Opt-Out of Communications: You can contact us directly at support@QRONGE.com via email to modify or restrict the communications we send to you. Please make sure to provide your full name, email address, mailing address, and specific information you do not wish to receive. If you wish, you can use one of the following statements in your message to us:
I do not wish to receive email advertisements, such as updates on products and services, special promotions, or upcoming events.
I do not want to receive direct mail advertisements, such as regular catalogs and mailings about products and services, special promotions, or upcoming events.

Your Rights: Under applicable law, you have the right to lodge complaints or objections, or request us to review, transmit, modify, or delete your information collected and retained by us at any time. We will fulfill any such requests within the applicable time limits prescribed by such laws. You can contact us as described below to exercise these rights, express concerns, or obtain additional information about the use of your personal information.

Retention of Your Personal Information: We will retain your personal information only for the time necessary to fulfill the purposes of collection and within the limits permitted or required by law.

California Privacy Rights: QRONGE adopts this section to comply with the California Consumer Privacy Act ("CCPA") of 2018 and applies solely to California residents ("consumers"). Subject to the limitations described above, this section provides disclosures and notices required by the CCPA to California consumers. Certain exceptions and limitations may apply to consumer rights under the CCPA and QRONGE's obligations.
Sale of Personal Information Prohibited: QRONGE has not sold any personal information in the past twelve (12) months. If QRONGE chooses to sell personal information in the future, you will have the right to opt-out of the sale of your personal information.
Right to Disclosure: California consumers have the right to request disclosure of certain information about our collection and use of their personal information over the past 12 months, such as:
Categories of personal information we collect.
Categories of sources from which we collect personal information.
Business or commercial purposes for which we collect or sell personal information.
Categories of third parties with whom we share personal information.
Two separate lists if we sell or disclose personal information for business purposes:
Sales, identifying the categories of personal information purchased by each category of recipient.
Disclosure for business purposes, identifying the categories of personal information obtained by each category of recipient.

Please note that under the CCPA, QRONGE is only required to respond to two disclosure, access, or deletion requests within a twelve (12) month period.

Confirmation: We cannot respond to your request or provide you with personal information unless we can verify your identity and your authority to make the request and confirm that the personal information relates to you. A verifiable California consumer privacy request must:
Provide sufficient information that allows us to reasonably verify that you are the person with whom we collected the personal information or an authorized representative;
Describe your request in sufficient detail so that we can properly understand, evaluate, and respond to it.
Authorized Agent: You may make a verifiable consumer request on behalf of your minor child. Otherwise, only you or a person you designate in writing as your authorized agent, or a person registered with the California Secretary of State to act on your behalf, or a person to whom you provide a power of attorney pursuant to California Probate Code Section 4000 4465 ("Authorized Agent") may make verifiable consumer requests related to your Personal Information. If you want an authorized agent to make a verifiable consumer request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your authorized agent, and we will still require that you provide sufficient information to We allow reasonable verification that you are the person about whom we collected personal information.
QRONGE’s Response: We strive to respond to verifiable consumer requests within 45 days of receipt. If we require more time, we will notify you in writing of the reasons and extension of time. We will provide a written response by mail or electronically, at your option. Any disclosures we provide only cover the 12-month period preceding the receipt of the verifiable consumer request. If we are unable to fulfill some or all of your request, we will explain why in our response.

We will not charge a fee to process or respond to your verifiable consumer privacy requests unless the requests are excessive, repetitive, or manifestly unfounded. If we determine that the request will be subject to a fee, we will tell you the reasons for our decision and provide you with a cost estimate before completing your request.

Other California Privacy Rights: California Civil Code Sections 1798.83-1798.84 (the Shine the Light Act) authorize California residents to request disclosure of personal information shared with affiliates and/or third parties for marketing purposes. If you are a California resident and would like to request a copy of this Notice, please contact us at support@QRONGE.com with the subject line “Request California Privacy Information.”

Do Not Track Signals: Currently, QRONGE does not respond to "Do Not Track" browser settings or signals. In addition, QRONGE may use other Internet standard technologies to track visitors to the QRONGE website. For information about Do Not Track, please visit www.allaboutdnt.org.

Unauthorized Use: If you become aware of any unauthorized submission of information, including children's information, to QRONGE, please contact us at the contact information listed below so we can remove it. 

Terms

Terms and Conditions: The terms of use, purchase terms, and warranties governing the use of this website and QRONGE services, cover all matters not specified in this Privacy Statement.

Changes to this Privacy Statement: We may occasionally make changes to this notice to ensure its accuracy. If we make any changes, the revised notice will be posted online and include the date of the latest version. Please check back regularly, especially before providing us with personal information, to determine the current scope of the notice. 

Contact Information

For more information about our privacy practices or if you have any questions regarding this Privacy Statement, please contact us at support@QRONGE.com.